Frequently Asked
Questions

Q: How do I sign up for snow removal services?

A: You can sign up by calling us, emailing us, or filling out our online quote request form. We’ll discuss your needs and get you set up for service.
 

Q: What areas do you serve?
A: We provide snow removal services in Otter Lake and surrounding communities. Contact us to confirm if we cover your location.
 

Q: Do you offer one-time plowing services?
A: Yes! While we recommend seasonal contracts for guaranteed service, we do offer per-visit snow plowing depending on location, and amount of snow (Automatic service trigger for any combined accumulation of 10cm or more). Rates will vary. 
 

Q: How will I know when my driveway has been cleared?
A: If requested, we can notify our customers via text or email after service is completed. 
 

Q: What happens if there is a major snowstorm?
A: We prioritize our contracted customers and will work continuously to keep driveways and roads clear. 
 

Q: Do you offer flexible payment options?
A: We certainly do! Contact us for details.

Q: Do you provide sanding services?
A: Yes, we offer sanding to help prevent ice buildup and improve traction. This can be added to your snow removal plan, or can be offered as a one time service (fees will vary).
 

​Q: I have a gravel driveway. Does that create any special circumstances? 

A: Yes. Gravel roads and driveways require a "packing - period" (1 or 2 small accumulations)  to create a frozen base and help prevent our blowers from throwing gravel into unwanted areas.